Your Privacy Matters

Privacy Policy

Last updated: April 2026

At Lumenloft (formerly Suzy's Cleaning & Organizing LLC), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your data when you visit our website and use our services.

Information We Collect

Personal Information

When you request a quote, book a service or contact us, we collect details such as your name, phone number, email address and physical service address.

Payment Information

Payments are processed through secure third-party providers. We do not store your full credit card details on our local servers.

Usage Data

We may collect information about how you interact with our website via cookies, including IP addresses and browsing behavior, to improve our user experience.

How We Use Your Information

Service Delivery

To provide, schedule, and confirm cleaning and organizing services.

Payments & Invoicing

To send invoices and process payments.

Communication

To communicate updates, promotional offers (you may opt-out at any time), and respond to inquiries.

Continuous Improvement

To improve our service quality and website functionality.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only:

1

With employees or contractors who need the data to perform the cleaning services.

2

To comply with legal obligations or protect our rights and safety.

3

With trusted service providers (like payment processors) who assist in our business operations.

Your Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Contact Us

If you have questions about this policy, please reach out to us: